Privacy Policy
Effective Date: 01/01/2025 – 31/12/2025
Heavenly Health Store (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.heavenlyhealthstore.com and engage with our placenta encapsulation and delivery services.
1. Collection of Personal Data
We may collect and process the following categories of personal data:
• Identity and Contact Information: Full name, email address, phone number, residential address
• Medical and Service Information: Hospital of delivery, placenta collection details, service preferences
• Transaction Data: Payment details, order history, delivery instructions
• Technical Data: IP address, browser type, operating system, pages visited, and time spent on our website
2. Purpose of Data Collection
Your personal data is collected for the following purposes:
• To provide placenta encapsulation and delivery services
• To manage and fulfill service orders
• To communicate with you regarding service updates and inquiries
• To process payments and issue receipts
• To improve our website functionality and customer experience
• To comply with legal and regulatory obligations
3. Consent and Withdrawal
By providing your personal data, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.
4. Disclosure of Personal Data
We do not sell or rent your personal data. We may disclose your data to:
• Third-party logistics providers for placenta collection and delivery
• Payment processors for secure transaction handling
• Government authorities or regulators when required by law
All third parties are contractually obligated to protect your data and use it only for the intended purpose.
5. Data Protection Measures
We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Sensitive medical information is handled with strict confidentiality.
6. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data will be securely deleted or anonymized.
7. Access and Correction
You have the right to access and correct your personal data held by us. Requests may be submitted via the contact details below. We may require verification of identity before processing such requests.
8. Use of Cookies
Our website may use cookies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings, though this may affect website functionality.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing any personal data.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The latest version will always be available on our website.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Heavenly Health Store
Email: herbalfix@gmail.com
Phone: +65 96965729
